The SIBA Technical helpline was started in September 2009 and provides 20 minutes free technical advice from an expert in the field at Brewing Research International (part of the Campden BRI Group). 

The service has started well. There has been a wide range of enquiries; these have included, for example, questions on:

 - how to set up a quality system to meet the requirements of supermarkets

 - giving an example of a typical HACCP plan for a brewery

 - new product development

 - problems with finings

 - problems with fermentability of wort

 - gas levels in cask beer

The Helpline can also offer advice on compliance with legislation on food and feed safety, customs and excise regulations, labelling of beers, flavour defects in raw materials, in-process or final products and microbial aspects of brewing.

If you have a technical enquiry then please use the helpline service by clicking the helpline button on the menu bar above.