Sales Support & Logistics Coordinator
40ft Brewery is an independent brewery based in Dalston, Hackney, producing fresh, modern beer. What began in a Hackney house share in 2015 quickly expanded into two shipping containers in a Dalston car park.
Over the past 9 years, we’ve grown organically, adding more containers and building a talented team of 15. Now brewing on a 10HL kit, we produce 8,000 pints a week, served in pubs and restaurants across East London, plus our award-winning taproom.
As we enter an exciting period of growth for the business, we’re looking for a Sales Support & Logistics Coordinator to help us scale and continue delivering high-quality beer to our customers.
About the Role:
We’re looking for a highly organised and proactive individual to join our team in a multifaceted role that blends sales admin, customer service, logistics management, and hands-on delivery driving. As a key member of our operations team, you’ll be responsible for ensuring the seamless delivery of our products to the on-trade sector. From processing orders and managing delivery schedules to personally delivering products, you’ll play a vital part in keeping our service running smoothly and maintaining strong relationships with our customers. An ideal opportunity for someone looking to transition into beer sales or take the next step into brewery operations.
Key Responsibilities:
Order Processing:
- Use our order capture software, Breww, to process customer orders and create delivery notes for each drop, which will be electronically signed as part of the route.
- Handle orders received via email or standing orders with specific instructions.
- Work with Bar Analytics (BA) to gather insights on stock levels and quality from customers with BA installed. Create your own weekly plan to optimise this data.
Driving & Delivery:
- Drive 3-4 days a week (with 2-3 hours per day for planning and preparation, mainly Tuesday-Friday). Use a 40ft delivery van or your own vehicle (under your insurance).
- Plan efficient delivery routes across London, ensuring timely, accurate deliveries while accommodating customer-specific instructions and delivery windows.
- Perform daily vehicle checks to ensure the delivery van is roadworthy, clean, and properly serviced.
- Work closely with Account Managers to monitor service quality and keep accurate delivery records.
- Keep an eye on customer bar setups to spot opportunities and gather insights.
Warehouse Management:
- Manually pick orders and manage empty keg returns.
- Coordinate pallet orders and event logistics.
- Work closely with the brewery to ensure stock needs are fulfilled.
- Handle various formats, including kegs, cans, and bottles, with manual handling of 40kgs+ as needed.
About You:
-
- Experienced Driver: Valid driver’s license with a clean driving record. Comfortable navigating London’s roads.
- Work Rights: Full working rights in the UK.
- Forklift Licence: Forklift counterbalance license (or willingness to learn – training provided).
- Tech-Savvy: Familiarity with Microsoft Outlook, Excel, Word, Google Suite (desired), and Breww.
- Draught System experience: Knowledge of troubleshooting pouring issues and cleaning lines. (Desired – training provided)
- Strong Work Ethic: Reliable, punctual, and proactive with a focus on quality service.
- Excellent Communication: Ability to effectively communicate with customers, colleagues, and management.
- Team Player: Collaborative and ready to support colleagues while contributing to a positive working environment.
Salary & Benefits:
- Salary: £28,000 per year
- Working Week: Monday to Friday
- Perks:
- Beer Training: Cicerone-based training and staff brews
- Development: Opportunities for personal and professional growth
- Discretionary Sales Bonus
- Company Events
- Employee Discount & Taproom Benefits
Job Type: Full-time, Permanent
Work Authorisation:
- United Kingdom (required)
